Welcome to Inkris. By accessing or using the Inkris Marketplace (the “Marketplace” or “Inkris Marketplace”) for homeowners and the Inkris Business platform (“Inkris Business,” “Platform,” or collectively, the “Services”), you agree to be bound by these Terms of Use (the “Terms”). If you do not agree, you may not use or access our Services.
1. Eligibility & User Accounts
1.1 Eligibility. You must be at least 18 years old to use our Services. By using the Marketplace or Platform, you represent that you have the legal capacity to enter into these Terms.
1.2 User Accounts. You may be required to create an account and provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and are fully responsible for all activities that occur under your account.
2. Scope of Services
2.1 Inkris Marketplace (Homeowners). The Inkris Marketplace connects homeowners (“Homeowners” or “Users”) with service providers (including mortgage brokers, renovation contractors, and other professionals). Inkris does not endorse or guarantee the quality, suitability, or performance of any service provider. Any arrangement or contract entered into between you and a service provider is strictly between you and that provider.
2.2 Inkris Business (Platform). Inkris Business is a platform offering subscription-based CRM and Marketplace solutions for businesses (“Service Providers,” “Customers,” or “Business Users”). The Platform includes, but is not limited to, lead generation, pay-as-you-go billing, CRM functionalities, and various third-party integrations as described in our documentation and pricing pages.
2.3 No Endorsement. Inkris acts solely as a technology intermediary and does not itself provide any mortgage, financial, or renovation services. We do not warrant the accuracy or reliability of any information provided by third-party service providers on the Marketplace.
3. Payment & Billing
3.1 Subscription Plans. Certain features require a paid subscription (e.g., CRM Standard, CRM + Marketplace, Marketplace Only). All fees, payment terms, and subscription details are disclosed at sign-up and in our pricing documentation.
3.2 Pay-As-You-Go Billing (Lead Purchases). For pay-as-you-go leads or other usage-based fees, you authorize Inkris to auto-charge the payment method on file upon lead delivery or upon any other agreed-upon trigger. You are responsible for maintaining a valid payment method.
3.3 Failure to Pay. If your payment method is invalid or payment is not completed, we may suspend or terminate your access to the Services. You are responsible for all applicable taxes and fees associated with your use of the Services.
4. User Conduct & Obligations
4.1 Prohibited Activities. You agree not to: (a) violate any applicable laws; (b) submit false or misleading information; (c) transmit harmful code or disrupt the Services; (d) use the Services to infringe upon any intellectual property rights; (e) resell or otherwise exploit the Services without our express written permission.
4.2 Responsibility for Content. You are solely responsible for any content you upload or post to the Services. This includes, but is not limited to, profile information, reviews, and messages. You grant Inkris a worldwide, non-exclusive, royalty-free license to host, reproduce, modify, and distribute such content in connection with operating and improving the Services.
4.3 Legal Compliance. You agree to comply with all applicable federal, provincial, state, and local laws while using the Services, including consumer protection, data privacy, and anti-spam regulations.
5. Intellectual Property
5.1 Ownership. All trademarks, logos, trade names, and service marks (collectively, the “Marks”) displayed on the Services are the property of Inkris or third parties. You may not use the Marks without our prior written consent or the consent of the relevant third party.
5.2 License to Use. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business use. No other licenses are granted by implication or otherwise.
6. Disclaimers
6.1 No Warranties. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. INKRIS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE SERVICES OR THE CONTENT CONTAINED THEREIN, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
6.2 Third-Party Interactions. INKRIS IS NOT A PARTY TO ANY TRANSACTIONS BETWEEN HOMEOWNERS AND SERVICE PROVIDERS AND BEARS NO RESPONSIBILITY FOR ANY DAMAGES OR CLAIMS ARISING FROM SUCH INTERACTIONS.
7. Limitation on Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INKRIS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
8. Indemnification
You agree to defend, indemnify, and hold harmless Inkris, its affiliates, and their respective officers, directors, employees, and agents from and against all claims, damages, obligations, losses, liabilities, costs, and expenses arising from (a) your use of and access to the Services; (b) your violation of these Terms; or (c) your violation of any third-party rights, including intellectual property or privacy rights.
9. Copyright Policy
Inkris respects the intellectual property rights of others. If you believe that your work has been copied or used on our Services in a way that constitutes copyright infringement, please contact us at the email address provided below with the following information:
- A physical or electronic signature of the copyright owner or authorized agent;
- Identification of the copyrighted work claimed to have been infringed;
- Identification of the material that is claimed to be infringing;
- Your contact information (address, telephone number, email address);
- A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- A statement made under penalty of perjury that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
10. Termination
We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including if you breach these Terms. Upon termination, sections regarding Disclaimers, Limitation on Liability, Indemnification, and any accrued rights or obligations will survive.
11. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada, unless otherwise agreed by the parties in writing.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email (if you have provided it) or by posting a notice on our Services before the changes become effective. Your continued use of the Services after such changes are implemented constitutes your acceptance of the changes.
13. General
13.1 Entire Agreement. These Terms constitute the entire agreement between you and Inkris regarding the Services and supersede any prior agreements.
13.2 Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
13.3 Waiver. Any failure by Inkris to enforce any provision of these Terms shall not be construed as a waiver of such provision or any future provision.
13.4 Contact Us. For any questions or concerns, please contact us at support@inkris.com.
