Last Updated: June 1, 2025

1. Introduction

Welcome to Inkris ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our website located at https://www.inkris.ca (the "Site") and our lead generation and CRM services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you do not have permission to access the Services.

2. Communications

By creating an account with us, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

3. Lead Quality and Verification

Inkris provides pre-verified leads to service providers. While we make every reasonable effort to verify contact information and intent, we cannot guarantee that every lead will result in a closed deal or revenue generation for your business. Our verification process is designed to screen out fake or fraudulent information, but we do not assume liability for lead conversion rates or quality beyond our documented verification process.

Lead volumes are estimates only. Inkris does not guarantee delivery of a specific number of leads in a given calendar month. Any rollover of undelivered leads is a courtesy provided while the subscription remains active and paid in full. If a subscription lapses, all unused quota is forfeited.

In the event that a lead is determined to have fraudulent contact information (email bounce, disconnected phone), you may submit a lead replacement request within 7 days of receiving the lead.

4. Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

5. Subscriptions

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are typically monthly or annual, depending on the type of subscription plan you select.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Inkris cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Inkris customer support team at support@inkris.ca.

6. Commitment Terms

By subscribing to a commitment-based plan, the Client agrees to maintain the subscription for the full term selected (e.g., 6 months, 12 months). Subscriptions under commitment cannot be paused, cancelled, or suspended during the term. Lead quotas are allocated monthly but not guaranteed to be fully delivered within a calendar month; any undelivered leads automatically roll over until fulfilled. Quotas may only be delivered while the subscription remains active and in good standing. If the subscription is cancelled, suspended, or terminated for non-payment, any remaining quota is forfeited without refund or credit.

7. Fee Changes

Inkris, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Inkris will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

8. Refunds

All fees (subscriptions, lead purchases, and add-ons) are non-refundable once billed or delivered. The sole and exclusive remedy for invalid leads is replacement under Section 3. No refunds will be provided under any circumstances, including but not limited to dissatisfaction with lead quality, failure to close deals, or business changes.

9. Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.

By posting Content on or through the Service, You represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity.

10. Accounts

When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.

11. Intellectual Property

The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Inkris and its licensors. The Service is protected by copyright, trademark, and other laws of both Canada and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Inkris.

12. Links To Other Websites

Our Service may contain links to third party web sites or services that are not owned or controlled by Inkris.

Inkris has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

13. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service, or contact our support team to delete your account permanently.

14. Collections & Disputes

By using Inkris services, you agree that all subscription fees, lead purchases, and add-ons are non-refundable once billed or delivered.

In the event of non-payment, chargebacks, or disputed transactions, Inkris reserves the right to:

Suspend or terminate account access immediately.
Refer the account to a third-party collections agency for recovery of the outstanding balance, including any applicable fees or interest.
Charge interest at 1.5% per month (18% annually) on overdue balances.
Recover all costs of enforcement, including attorney fees, court costs, and collections agency fees (up to 35%).
Report delinquent accounts to credit bureaus, which may negatively impact your credit rating.

Filing a chargeback does not release you from your contractual obligation. Any balance owed remains due and enforceable until paid in full.

15. Entire Agreement

These Terms constitute the entire agreement between you and Inkris regarding the Services and supersede and replace any prior agreements, representations, or understandings, whether oral or written. Any statements, promises, or representations made by Inkris representatives not contained in these Terms are of no force or effect.

16. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to this Agreement shall be resolved exclusively by binding arbitration in Toronto, Ontario under the Arbitration Act of Ontario. You waive any right to bring claims in other jurisdictions or as part of a class action or representative proceeding.

17. Limitation Of Liability

To the maximum extent permitted by law, Inkris’s total liability for any claim under this Agreement shall not exceed the fees paid by the Client in the 30 days immediately preceding the claim. In no event shall Inkris, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

18. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

19. Governing Law

This Agreement shall be governed by and construed under the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. The Client agrees that Ontario courts (or the arbitration tribunal specified above) shall have exclusive jurisdiction.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court or arbitrator, the remaining provisions of these Terms will remain in effect.

20. Changes To These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date.

You are advised to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.

21. Contact Us

If you have any questions about these Terms, please contact us at support@inkris.ca.