This Privacy Policy (“Policy”) describes how Inkris (“we,” “us,” or “our”) collects, uses, shares, and protects personal information in connection with our services, including the Inkris Marketplace for Homeowners and the Inkris Business Platform (collectively, the “Services”). By accessing or using our Services, you agree to the collection and use of your information in accordance with this Policy.
1. Information We Collect
1.1 Personal Information You Provide. We may collect personal information when you:
- Create an account or update your profile (e.g., name, email address, phone number, business information);
- Interact with our Services (e.g., submit inquiries, fill out forms, request quotes, provide reviews);
- Make a purchase or subscribe to our CRM or Marketplace features (e.g., billing information, credit card details);
- Communicate with us via email, chat, or other means (e.g., customer support inquiries).
1.2 Automatically Collected Information. We may also collect certain technical information automatically when you use the Services, including:
- Log data such as your IP address, browser type, device information, and operating system;
- Usage data such as pages visited, time spent on pages, and referral URLs;
- Cookies and similar tracking technologies to remember your preferences and enhance your user experience.
2. How We Use Your Information
We use the collected information for various purposes, including to:
- Provide and maintain our Services (e.g., connecting Homeowners with service providers, CRM functionalities for businesses);
- Process and fulfill orders or subscriptions, including payment processing and billing;
- Customize and improve user experiences, including personalization of content and recommendations;
- Communicate with you regarding updates, promotions, and customer service inquiries;
- Monitor and analyze trends, usage, and activities to improve our Services and develop new features;
- Detect, investigate, and prevent fraudulent transactions or illegal activities.
3. Cookies & Tracking Technologies
We may use cookies, web beacons, pixels, and similar technologies to collect information about your interactions with our Services. These technologies help us:
- Remember your preferences and enhance your user experience;
- Analyze site traffic and usage patterns;
- Deliver targeted advertising and measure its effectiveness.
You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain functionalities of our Services.
4. How We Share Your Information
We may share personal information in the following circumstances:
- With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, hosting, analytics, and customer support.
- With Business Users: If you are a Homeowner using the Marketplace, we may share necessary contact information with prospective service providers (e.g., mortgage brokers, contractors) to facilitate your requests or inquiries.
- For Legal Reasons: We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Retention & Security
5.1 Data Retention. We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
5.2 Security Measures. We employ reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
6. International Data Transfers
Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. We take steps to ensure that the necessary safeguards are in place to protect your personal information during these transfers.
7. Your Rights & Choices
Depending on your jurisdiction, you may have the right to access, correct, update, or delete personal information we hold about you. You may also have the right to object to certain processing or to withdraw consent where applicable. To exercise any of these rights, please contact us at support@inkris.com.
8. Children’s Privacy
Our Services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.
9. Third-Party Links
Our Services may contain links to third-party websites or services that we do not own or control. This Policy does not apply to those third-party sites. We encourage you to review their privacy policies to understand how they collect and use personal information.
10. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by email (if you have provided it) or by posting a notice on our Services prior to the changes becoming effective. Your continued use of the Services after the updated Policy takes effect indicates your acceptance of the changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@inkris.com.
